Turn customer loyalty into lasting growth.
We help MSPs, ISVs, IaaS and SaaS companies with strong recurring revenue fix what's holding them back, and help new ventures get from idea to launch.
What we do
Customer loyalty is a currency.
We help you exchange it.
Every year, companies in the crowded MSP, ISV and SaaS markets struggle to stay viable even with a stable customer base. For smaller companies the options to fix that are limited. ASHTec helps them make the changes that put them on the path to success.
Turnaround & Transformation
We diagnose operational and market challenges, stabilize performance, and put a practical transformation plan in place to get your company back to profitable growth.
Recurring Revenue Strategy
Pricing, packaging and lifecycle strategy that turns a loyal base into durable growth.
Service Operations
Align sales, support, services and delivery around one customer-first model.
Applied AI
Put AI to work where it moves operational and revenue numbers.
Startup Incubation
Hands-on help with business model, operations and go-to-market.
Founder & President
Scott Harris
Scott has spent more than 15 years leading global services organizations in enterprise infrastructure and cloud. He has run support, professional services and sales engineering teams across North America, EMEA and APAC with full P&L ownership, and he's been applying AI to service operations since 2010.
More about Scott →Portfolio
Ventures we've incubated
Many of our clients prefer to stay confidential. These are the ventures we can share.
MiMir
A private platform for capturing and sharing family stories across generations.
mimir.llc ↗ Gaming · LiveRagePAD
Impact-absorbing rage outlets built for gamers, shipping to 20+ countries.
www.ragepads.com ↗X-Factor Performance
Training app and services for elite high school, college and pro athletes.
Launching soon